Host(ess) Rotterdam

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We're looking for a

Host(ess)

Rotterdam, Netherlands

Would you like to work in the world of made-to-measure, a dynamic and rapidly growing retail company committed to providing high-quality products and excellent customer service? We are opening an Atelier Munro House in Rotterdam, and we are seeking a host(ess). If you’re energetic, a relationship builder and you provide excellent customer service - keep reading.

About the job

As Host(ess) of Atelier Munro Rotterdam, you are part of the in-store sales. You are responsible for delivering consistent high-level service to our clients and making sure they have a memorable experience. You’ll need to:

  • Greeting customers warmly as they enter the store, ensuring a welcoming environment. Providing exceptional, personalized service to enhance the shopping experience. This includes taking jackets, offering welcome drinks, etc.
  • Building and maintaining relationships with clients, including follow-up communications and updates on new arrivals or exclusive events.
  • Performing a variety of administrative tasks, such as answering phones, managing emails, and maintaining client databases.
  • Managing appointments for personal shopping sessions or fittings. Coordinating with clients to ensure a smooth and efficient experience.
  • Keeping track of stock levels, organizing displays, and ensuring the sales floor is well-maintained and presentable.
  • Actively checking in with clients during their appointments with Style Advisors, ensuring they are comfortable and seeing if they require any refreshments or additional assistance. This involves being attentive to client needs and enhancing their overall experience in the store.

About you

You ideally have:

  • Vocational or bachelor's degree or equivalent level of education;
  • A background in hospitality;
  • Excellent command of the Dutch and English language;

You are:

  • a relationship builder with an entrepreneurial mindset;
  • energetic, communicative, and open minded with a positive attitude to life;
  • Able to work well in a team environment;
  • Available on weekends, and during public holidays. You will have a flexible work schedule.

About us

We’re reimagining the fashion industry, one garment at a time. You can learn all about our company and our mission here . We offer:


Enthusiastic colleagues

Energetic work 

environment

Generous employee 

discount

Bike Lease Program

Office parties

Discounted gym subscribtion

Learning and development budget

Competitive salary with the opportunity to earn bonuses

Atelier Munro HQ

Join our team

Sound like a match?
Then we'd love to hear about you!